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ZM · Communication
12 periods · 9 metrics
Exports retain full coverage for this metric group.
| Metric | 2023-10-31 | 2024-01-31 | 2024-04-30 | 2024-07-31 | 2024-10-31 | 2025-01-31 | 2025-04-30 | 2025-07-31 | 2025-10-31 | 2026-01-31 | 2026-04-30 | 2026-07-31 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Financial | ||||||||||||
Quarter positions follow exact adjacent start/end dates from retained SEC duration contexts. The sequence stops where a boundary is unverified; later columns are not compressed.Ambiguous or unverified dates remain blank. Policies, market snapshots and forecasts are not carried forward into other periods. LTM rows use exact trailing-twelve-month observations at the fiscal end shown. Missing values are not zero; † marks a scope limitation.
16 collected · 16 comparable numeric · 2022-10-31 to 2026-07-31
Windows end at the latest collected period, 2026-07-31. Missing periods are not filled.
Collected movements only; omitted movements remain unknown.
Opening 23,870,513 → collected movements → 20,106,305 calculated · 20,106,305 reported closing. Collected movements balance.
Uses collected movements only. Omitted movements remain unknown; a zero difference does not establish complete award coverage or net shares delivered.
2025-02-01–2026-01-31 · Difference = reported closing − opening − collected additions + collected deductions.
The roll-forward tracks restricted stock units award units. Closing awards are potential future issuance—not realized dilution or total company overhang. Vesting does not establish how many shares reached shareholders.
Actual compensation-share delivery: unavailable for this source period.
No matching consolidated share-delivery evidence for this filing and reporting interval. Missing share counts remain unknown.
| Award activity | 2023-01-31 | 2024-01-31 | 2025-01-31 | 2026-01-31 |
|---|---|---|---|---|
| Opening awards | ||||
| Granted | ||||
| Vested | ||||
| Forfeited | ||||
| Closing awards | ||||
| Forfeiture grant-date fair value | — | — | — | |
| Grant-date fair value |
Capitalized internal-use software amortization period
3 yrs
Capitalized internal-use software amortization life 3 years. Excludes acquired technology and externally marketed software.
Dates identify the reporting period and publication, not the policy effective date. A repeated disclosure does not establish quarterly confirmation.
Insufficient collected policy history to assess changes.
Compare source wording for scope changes; unchanged values do not establish an unchanged policy.
Capitalized commission amortization period
5 yrs
Benefit period increased from three to five years effective January 31 2026 prospectively; did not change fiscal 2026 sales/marketing expense.
Dates identify the reporting period and publication, not the policy effective date. A repeated disclosure does not establish quarterly confirmation.
Insufficient collected policy history to assess changes.
Compare source wording for scope changes; unchanged values do not establish an unchanged policy.
Latest reviewed period ended 2026-07-31
| Metric | Company definition |
|---|---|
| Enterprise net dollar expansionOperating KPI | Current ARR from the Enterprise cohort present 12 months earlier divided by its prior ARR, including upsells, contraction and attrition. The published trailing-12-month measure averages the expansion rates over that trailing period. ZM 10-Q ↗Published 2026-08-26 · Management discussion — key operating metrics and non-GAAP financial measures Definition historyOnly one reporting period has a collected definition. Earlier wording has not been collected; no conclusion about methodology changes is available. Dates are reporting periods, not effective dates. Wording changes do not automatically mean the calculation changed. |
| ARR for expansion measurementOperating KPI | Last-month recurring subscription revenue run-rate multiplied by 12; includes monthly Enterprise subscribers that have not indicated cancellation. The MRR input covers all Enterprise customers. ZM 10-Q ↗Published 2026-08-26 · Management discussion — key operating metrics and non-GAAP financial measures Definition historyOnly one reporting period has a collected definition. Earlier wording has not been collected; no conclusion about methodology changes is available. Dates are reporting periods, not effective dates. Wording changes do not automatically mean the calculation changed. |
| Online average monthly churnOperating KPI | Quarterly MRR lost through cancellations, downgrades or notice of intent divided by opening-quarter Online MRR, then divided by three. Opening MRR excludes subscriptions already counted as churn in prior quarters. ZM 10-Q ↗Published 2026-08-26 · Management discussion — key operating metrics and non-GAAP financial measures Definition historyOnly one reporting period has a collected definition. Earlier wording has not been collected; no conclusion about methodology changes is available. Dates are reporting periods, not effective dates. Wording changes do not automatically mean the calculation changed. |
| Free cash flowNon-GAAP financial measure | Operating cash flow less property/equipment purchases; margin divides FCF by GAAP revenue. ZM 8-K earnings exhibit ↗Published 2026-08-25 · Non-GAAP financial measures / key metrics Definition historyOnly one reporting period has a collected definition. Earlier wording has not been collected; no conclusion about methodology changes is available. Dates are reporting periods, not effective dates. Wording changes do not automatically mean the calculation changed. |
| Non-GAAP operating income / marginNon-GAAP financial measure | Removes SBC and related payroll taxes, acquisition-related expenses including intangible amortization and retention, and litigation settlements net of insurance. Margin divides adjusted operating income by GAAP revenue. ZM 8-K earnings exhibit ↗Published 2026-08-25 · Non-GAAP financial measures / key metrics Definition historyOnly one reporting period has a collected definition. Earlier wording has not been collected; no conclusion about methodology changes is available. Dates are reporting periods, not effective dates. Wording changes do not automatically mean the calculation changed. |
| Non-GAAP net income / EPSNon-GAAP financial measure | Uses the operating exclusions and additionally removes strategic-investment gains/losses and related tax effects. Basic and diluted EPS divide adjusted net income by the respective GAAP weighted-average share counts. ZM 8-K earnings exhibit ↗Published 2026-08-25 · Non-GAAP financial measures / key metrics Definition historyOnly one reporting period has a collected definition. Earlier wording has not been collected; no conclusion about methodology changes is available. Dates are reporting periods, not effective dates. Wording changes do not automatically mean the calculation changed. |
Reviewed the current fiscal-period filing and associated earnings release, including operating-metric definitions and non-GAAP explanations/reconciliations. Only explicitly supported definitions are included; absent measures are not inferred.